Terms of Service

Terms of Service

Effective Date: October 11, 2026
Last Updated: October 11, 2026

1. Agreement to Terms

Welcome to EZ Pro Maintenance, LLC (“Company,” “we,” “our,” or “us”). These Terms of Service govern your access to and use of our website, https://EZProMaintenance.com, and the services we provide.

By accessing our website, requesting an estimate, scheduling a service, or otherwise engaging with our business, you agree to these Terms of Service. If you do not agree to these terms, please discontinue use of our website and services.

2. Description of Services

EZ Pro Maintenance, LLC provides maintenance and related services to residential and/or commercial customers, as applicable.

Our services may include responding to inquiries, providing estimates, scheduling appointments, performing agreed-upon work, and communicating with customers regarding service requests.

Specific service descriptions, pricing, schedules, and other conditions may be provided separately in an estimate, proposal, invoice, or written service agreement. Any such agreement may supplement these Terms of Service.

3. User Responsibilities

When using our website or services, you agree to:

Provide accurate and current contact information.

Provide accurate information about your service request and property.

Use our website and communications channels lawfully.

Cooperate with reasonable scheduling and service arrangements.

Ensure that you are authorized to request services for the relevant property.

Notify us if your contact information changes.

Respect the rights of our business, employees, contractors, and other customers.

You are responsible for ensuring that the information you submit is accurate and that you have the authority to provide any personal information submitted on behalf of another individual.

4. Acceptable Use

You may not use our website, services, or communication channels to:

Violate applicable laws or regulations.

Submit false, misleading, or fraudulent information.

Attempt to gain unauthorized access to our systems.

Interfere with the operation or security of our website.

Transmit malicious code, spam, or harmful material.

Harass, threaten, or abuse our staff or other individuals.

Use our services for unlawful or unauthorized purposes.

We reserve the right to restrict access to our website or communications channels when reasonably necessary to protect our business, customers, or systems, subject to applicable law.

5. Estimates, Pricing, and Payments

Any estimate provided by EZ Pro Maintenance, LLC is based on the information available at the time it is prepared. Final pricing may change if the requested work, site conditions, or scope of services differ from the original information or estimate.

We will communicate applicable pricing, payment terms, and service conditions before proceeding with work where required.

Customers agree to pay amounts due under the applicable estimate, invoice, or service agreement according to the agreed payment terms.

Additional cancellation, deposit, refund, or rescheduling conditions may be stated in the applicable service agreement or estimate.

6. SMS Messaging Terms

6.1 Consent to Receive Text Messages

By providing your mobile phone number and expressly opting in to receive SMS messages from EZ Pro Maintenance, LLC, you consent to receive text messages for the purposes disclosed when you opt in.

Depending on the type of consent provided and your interactions with us, messages may include:

Appointment confirmations and reminders.

Estimate updates and service notifications.

Responses to inquiries and customer service communications.

Scheduling and other service-related updates.

Promotional or marketing messages, only where separately authorized and permitted by applicable law.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

6.2 Message Frequency

Message frequency varies based on your interactions with us, the services you request, and the communication preferences you select.

6.3 Message and Data Rates

Message and data rates may apply to SMS messages sent or received, depending on your wireless carrier and mobile plan.

6.4 Opting Out of SMS Messages

You may opt out of SMS communications at any time by replying STOP to a text message you receive from us.

After we process your opt-out request, you will no longer receive the applicable SMS messages, except for a permitted confirmation message or communications otherwise allowed by applicable law.

If you wish to receive messages again, you may need to opt in again through an available consent method.

6.5 Getting Help

For assistance with our text messaging program, reply HELP to a message you receive from us or contact us directly using the information in the Contact Information section of these Terms.

6.6 Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to your wireless carrier's network availability and other factors outside our control.

6.7 Privacy and Mobile Information

We respect your privacy and protect your mobile information in accordance with our Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

SMS opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that help us deliver text messages and operate our communications systems, solely as necessary to provide these services and subject to appropriate restrictions.

For additional information about our collection, use, and protection of personal information, please review our Privacy Policy:

Privacy Policy: https://EZProMaintenance.com/privacypolicy

7. Communications and Electronic Notices

By providing your contact information, you agree that we may contact you regarding your inquiries, estimates, appointments, requested services, and customer support, using the communication methods appropriate to your request and any consent you have provided.

Where required by law, we will obtain consent before sending marketing communications or using a particular communication method.

You may request alternative communication methods by contacting us directly. Opting out of promotional communications does not necessarily prevent us from sending essential service-related communications where permitted by law.

8. Third-Party Services and Links

Our website or business operations may use third-party services, including website hosting, customer relationship management, scheduling, and messaging platforms such as GoHighLevel.

These services may process information on our behalf to support our business operations, subject to applicable agreements and privacy requirements.

Our website may also contain links to third-party websites. We do not control and are not responsible for the content, availability, or privacy practices of those websites.

9. Intellectual Property

Unless otherwise stated, the content on our website, including text, graphics, logos, design elements, and other materials, is owned by EZ Pro Maintenance, LLC or used with permission and is protected by applicable intellectual property laws.

You may access and use our website for personal, non-commercial purposes related to evaluating or obtaining our services.

You may not reproduce, distribute, modify, republish, or commercially exploit our website content without prior written permission, except as permitted by law.

10. Disclaimers

Our website and its content are provided on an “as is” and “as available” basis to the extent permitted by law.

We make reasonable efforts to keep website information accurate and current, but we do not guarantee that all content will always be complete, accurate, uninterrupted, or error-free.

Descriptions on our website are for general informational purposes and do not replace a written estimate, service agreement, or other specific agreement regarding the work to be performed.

Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded under applicable law.

11. Limitation of Liability

To the maximum extent permitted by applicable law, EZ Pro Maintenance, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our website or inability to access our website.

To the extent permitted by law, we are not responsible for service interruptions, communication delays, or failures caused by third-party providers or circumstances beyond our reasonable control.

Nothing in these Terms limits liability that cannot legally be limited or excluded, including any applicable rights or remedies relating to services we provide.

Any liability arising from work performed by our business will be governed by applicable law and any relevant service agreement.

12. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, and reasonable costs arising from your unlawful use of our website or services, your violation of these Terms, or your infringement of another party's rights.

Nothing in this section requires you to indemnify us for our own conduct where such an obligation would be prohibited by law.

13. Suspension and Termination

We may suspend or terminate access to our website or communications channels where reasonably necessary because of unlawful activity, security concerns, misuse, or a violation of these Terms.

Termination of website access does not eliminate payment obligations or other responsibilities arising under an existing service agreement, subject to applicable law.

14. Governing Law

These Terms of Service are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute arising from these Terms will be handled by a court of competent jurisdiction, subject to applicable law and any separate written agreement between the parties.

15. Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on our website with a revised “Last Updated” date.

Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law. Any consent required for SMS or marketing communications must still be obtained separately where applicable.

16. Contact Information

If you have questions about these Terms of Service, our services, or our SMS messaging program, please contact us:

Business Name: EZ Pro Maintenance, LLC
Contact Person: Jesus Navarro
Business Address: 2403 Colgate Circle, College Station, TX 77840
Phone: 979-450-2034
Email: [email protected]
Website: https://EZProMaintenance.com
Privacy Policy: https://EZProMaintenance.com/privacypolicy

By using our website or services, you acknowledge that you have had the opportunity to review these Terms of Service.